HIPAA compliant · BAA included

Secure by design

HIPAA compliant, encrypted in transit and at rest, zero AI retention. A BAA comes with every account, including the trial.

Here's how we protect client data.

HIPAA Compliance

Auralink Pro is HIPAA compliant. A Business Associate Agreement comes with every account, including the free trial, and its full text is public.

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Secure Infrastructure

All data is hosted in the US on Aptible's SOC 2 Infrastructure, built for HIPAA workloads, with daily backups copied across regions.

Aptible Security

Encrypted in Transit and at Rest

TLS 1.2+ protects data in transit and AES-⁠256 protects it at rest. Each clinician's practice data is isolated from every other account.

Access Controls

Two-factor authentication is required on every professional account. Auralink staff can't open session content without explicit approval, and every access is logged.

Audit Logging

Every access to client data is written to an append-only audit log.

Penetration Testing

Astra Security runs an annual penetration test and monthly vulnerability scans. The current results are public.

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AI Without Memory

Ava runs on Anthropic's models under a zero data retention agreement. Anthropic doesn't store session content or use it for training.

Private by design

Privacy you can see in the product

Your context notes and Clinical Findings stay on your side. Clients speak freely to Ava, and you receive what they mean.

Context

Private

Natalie and Tyler have been married seven years. Since Tyler's promotion two years ago and a move to a larger house, their evenings and weekends have drifted into separate routines. Natalie carries most of the household planning and feels unseen; Tyler works long hours, needs downtime after work, and feels his effort goes unacknowledged. Both are committed to the marriage.

Dr. Fields·Auralink Pro

Your context stays with you

The background you give Ava before a session is marked Private and never shown to clients.

What Natalie typedStays with Ava

I'm so tired of being the only one who remembers anything in this house. He walks in, goes straight to the couch, and the lists just sit there. Some nights it feels like I live with a roommate who doesn't even see me.

Ava shares what Natalie means

Ava's insights · What you receive

Natalie, you named something important: the planning was never the real weight. Being the only one who notices what the house needs left you feeling unseen in a home you share.

Natalie·Auralink app

Dr. Fields·Auralink Pro

Their raw words stay with Ava

Clients speak freely. You receive Ava's synthesis of what they mean, not a transcript of everything they said.

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Clinical Findings

Private

Interaction Dynamics

Natalie and Tyler present a pursue-withdraw cycle that has settled into parallel routines rather than open conflict. Natalie pursues through planning and requests, which Tyler experiences as evaluation; Tyler withdraws into rest after long workdays, which Natalie experiences as absence. Each partner's protective move confirms the other's fear. Notably, both describe the same loneliness from different rooms of the house. Over the process the cycle softened as each partner reframed the other's behavior: Natalie began to read Tyler's quiet as depletion rather than rejection, and Tyler began to read her lists as a bid for partnership rather than criticism.

Emotional Landscape

Natalie's primary emotion is loneliness, layered over resentment she had not voiced. She worries that naming her needs will sound demanding. Tyler's presentation centers on inadequacy: a persistent sense that his effort is never enough, which surfaces as defensiveness when household tasks come up. Both showed a wider emotional range once the conversation moved from tasks to feelings. Tyler's openness increased markedly as he learned that Natalie felt lonely rather than disappointed in him, and Natalie's tone shifted from guarded to warm as she heard Tyler describe his hours as care for the family.

Key Themes and Patterns

Three themes recur across the process: invisible labor, mismatched recovery needs at the end of the day, and a shared absence of appreciation. Each partner keeps an unspoken ledger of contributions that the other cannot see. The pattern appears to have intensified after the promotion and the move, which increased both the household load and Tyler's hours at the same time. Both partners describe small bids for connection that went unanswered, rather than overt conflict.

Strengths and Resources

The couple's strengths are substantial. Both remain clearly committed to the marriage and describe genuine affection beneath the distance. Both showed a capacity for self-reflection under mild stress: Natalie acknowledged her own withdrawal into the spare room, and Tyler offered an unprompted apology. Humor returned by the final stage, with both referencing shared jokes. Their willingness to propose concrete, modest changes, rather than sweeping promises, suggests realistic expectations and a good foundation for follow-through.

Clinical Considerations

Areas that may merit attention in session include Tyler's sense of inadequacy and how it connects to his work identity, and Natalie's reluctance to state needs directly, which predates the marriage according to her solo session. The agreed structure, a short decompression window, phone-free dinners, and a Sunday planning check-in, offers natural material for follow-up. Monitoring whether appreciation feels reciprocal over the coming weeks may help consolidate the shift both partners described.

Dr. Fields·Auralink Pro

Clinical Findings are for you alone

Five clinical lenses after every session, marked Private and ready to export as a PDF.

Client safety

If a client may be in crisis

In the solo sessions you assign, Ava watches every message for signs that a client may be at risk. You stay the clinician in charge.

Ava checks every message
She looks for suicidal or homicidal thoughts, self-harm, and abuse happening now. Everyday distress, figures of speech, and past events don't set it off.
A confirmed crisis ends the session
Ava gives your client the right resources, such as 988 or 911, and closes the session so they can focus on getting support.
You're alerted, privately
An urgent alert reaches you in Auralink Pro and by email, with no client details in the email. A therapist-only assessment is waiting on the session.

Concerns that aren't confirmed are flagged on the session and assessed when it ends.

AI data

Zero AI data retention. Nothing used for training.

Anthropic, which powers Ava, processes each request and keeps nothing. Your clients' words never train a model.

Ethical AI Use

Auralink Pro is an expansion of therapy, not a replacement for it. Ava remains objective throughout. She offers no advice, guides without leading, and supports structured mediation and reflection.

Ava does not diagnose, treat, or provide therapeutic interventions. The clinical work stays yours.

Penetration tested by Astra

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Built for trust

Your BAA is included from day one of the trial.

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Secure by design

HIPAA Compliance

Secure Infrastructure

Encrypted in Transit and at Rest

Access Controls

Audit Logging

Penetration Testing

AI Without Memory

Privacy you can see in the product

Your context stays with you

Their raw words stay with Ava

Clinical Findings are for you alone

If a client may be in crisis

Ava checks every message

A confirmed crisis ends the session

You're alerted, privately

Zero AI data retention. Nothing used for training.

Ethical AI Use

Have questions?

Built for trust