Secure by design

Constructed for clinical confidence

Auralink Pro is built for therapists.

That means secure by design, private by default, and compliant from the ground up.

You focus on care. We handle the rest.
HIPAA Compliance

Auralink Pro is fully HIPAA compliant, meeting all technical, administrative, and physical safeguards under the HIPAA Security Rule.

BAAs are provided for all Pro accounts to keep your practice protected.

Secure Infrastructure

All data is hosted on Aptible, the gold standard for HIPAA-compliant infrastructure.

Servers are hardened and continuously monitored to keep client data safe and private at every level.

End-to-End Encryption

All data, whether in transit or at rest, is secured with industry-leading encryption protocols (TLS 1.2+ and AES-256).

Only you and your clients can access your information.

No one else.

Access Controls

Only the right people see the right information. Role-based access, secure logins, and session protections block unauthorized access.

Auralink staff can’t view session content without approval, and all access is logged and tightly restricted.

Audit Logging

Key platform activity is securely logged with time-stamped audit trails to support HIPAA compliance, ensure accountability, and monitor for unauthorized access or unusual behavior.

Rigorous Testing

We partner with Astra Security for regular penetration testing and vulnerability assessments.

Every system is tested against real-world attacks, and any discovered issues are addressed immediately.

AI Without Memory

Auralink Pro uses Anthropic’s AI with a strict zero retention policy.

Responses are generated in real time, and no session data is stored or used to train models, ensuring complete confidentiality.

Ethical AI Use

Auralink Pro is designed to enhance, not replace, the human-centric therapeutic process.

Our AI remains objective, offers no advice, and guides without leading.

It facilitates structured mediation and reflection, helping clients express themselves clearly and deepen the work you do together.

You remain the clinician in charge, always.

Have questions?

Is Auralink Pro HIPAA compliant?

Yes. Auralink Pro meets all HIPAA Security Rule requirements, including technical, administrative, and physical safeguards. Every Pro account also includes a Business Associate Agreement (BAA) when you sign up.

Does the AI store or learn from client session data?

No. Auralink Pro uses Anthropic’s AI under a strict zero retention policy. Session content is never stored, remembered, or used for training. Each response is generated in real time to ensure complete confidentiality.

Who can access my clients’ session content?

Only the clinician and the client. Auralink staff cannot access session content unless specifically authorized for support or legal compliance. Even then, access is logged and strictly limited.